Valco Gift Card
Do you have a beloved friend, family member, or enemy? Remember them with a Valco gift card.
When you buy a gift card, you receive a code via email, which the recipient then types (or copies) at the checkout. According to your choice, you can deliver the code to the recipient by message, or even written on the wall in blood.
Maybe someday we'll create a fancy system, but for now, you just get a code via email. You'll have to make the birthday card yourself.
All products purchased with the gift card come with the standard warranty and return policy. However, gift cards or products purchased with them cannot be exchanged back for money, as this would enable money laundering.
If you have something on your mind, don’t hesitate to contact our customer service. We will get back to you as soon as possible, usually within 24 hours.
Frequently Asked Questions
You can find answers to frequently asked questions here.
Customer Support
The surest way to get an answer is to send us a message.
By email: info@valco.fi
Phone Support
We have a phone number you can call, but we can’t afford to keep it constantly manned. We mostly answer the phone randomly.
By phone: +358 666 0 333
User Manuals
You can download user manuals for various products from our separate support page at www.valco.support.
Two-Year Full Warranty
Valco products come with a two-year warranty. After the warranty period, a reasonably priced repair service is available for headphones.
14-Day Return Policy
Try the product for 14 days. If you don’t like it, return it and get your money back.
No Shipping Costs
Valco’s own products have no additional shipping costs, whether you live in Finland or in some distant developing country.
Properly Greenwashed
We plant a tree for every new headset sold. Click here to read more.